Planning a trip with Aeromexico and wondering about their food options, especially if you’re vegan? Finding reliable information online can be tricky. This guide provides a comprehensive look at Aeromexico’s food service, focusing on vegan meal options and how to request them.
Does Aeromexico Offer Vegan Meals? The VGML Code
Yes, Aeromexico does offer vegan meals on their flights. However, the process of requesting and confirming a vegan meal isn’t as straightforward as it could be. While their website doesn’t explicitly list “Vegan Meal” as an option in their special meal selection, they do offer a “Vegetarian” meal.
The key is to request the “Vegetarian” meal and, crucially, ensure it has the code VGML. This code is widely recognized in the airline industry as the identifier for vegan meals.
Vegan Meal on Aeromexico Dinner Roll and Margarine
The airline’s customer service representatives may not be entirely clear on the vegan status of the “Vegetarian” meal, but the VGML code should provide reassurance. The assumption is that since Aeromexico also offers a “Lacto-Ovo-Vegetarian” meal (which includes dairy and eggs), the plain “Vegetarian” option is intended to be free of all animal products. This aligns with the universal understanding of the VGML code signifying a vegan meal.
How to Request a Vegan Meal with Aeromexico
Aeromexico requires you to contact their customer service to request a special meal. This contrasts with many other airlines that allow meal requests to be made online during the booking process. Here’s how to request your vegan meal:
- Call Aeromexico Customer Service: Locate the appropriate phone number for your country from the list below.
- Navigate the Automated System: Be prepared to navigate through the automated prompts to reach a customer service representative.
- Request the “Vegetarian” Meal with VGML Code: Clearly state that you require the “Vegetarian” meal and confirm that it is the VGML option (vegan).
Here are Aeromexico customer service numbers for various countries:
- Mexico: (55) 5133 4000
- Argentina: 0 800 2667 102
- Brazil: 0800 891 7512
- Chile: 800 392 674
- China: 86 32 6247 6281
- Colombia: 1 800 0114 687
- Costa Rica: 0 800 052 1447
- Ecuador: 1 800 000 227
- El Salvador: 800 61 05
- France: 0800 916 754
- Guatemala: 1 800 835 0269
- Honduras: 800 2791 9025
- Japan: 0 570 783 057
- Nicaragua: 001 800 2260294
- Netherlands: 0800 0224 008
- Peru: 0 800 745 36
- Dominican Republic: 1 888 7600 141
- Rep. of Ireland: 1800 855 474
- Spain: 900 995 282
- South Korea: 82 2 754 6336
- United Kingdom: 0800 9775 533
Important Note: If your Aeromexico flight was booked through a travel agency, you’ll need to request your special meal directly with them, ideally at the time of booking.
What to Expect from Aeromexico Vegan Meals
While Aeromexico does provide vegan meals, the quality and variety might not meet the standards of other airlines. On a long-haul overnight flight, the dinner service included a roll with vegan margarine, fruit, and a hot dish consisting of white rice and vegetables in tinned tomatoes. A protein source like lentils or tofu was absent, which was disappointing considering plant-based options are readily available in many locations.
Breakfast was a slight improvement, offering a protein source in the form of tinned baked beans, along with mushrooms and baked potatoes. However, the lack of milk alternatives for coffee or tea is a common issue across many airlines.
Despite the limited variety and flavor, the availability of vegan meals is appreciated. Passengers should be aware that the meals may be basic.
Conclusion
Aeromexico does cater to vegan passengers, but the process of requesting meals and the quality of the meals themselves could be improved. By requesting the “Vegetarian” meal with the VGML code, vegan travelers can ensure they receive a plant-based option on their flight. While the meals might not be the most exciting, they provide a suitable option for those seeking a vegan-friendly travel experience.
